Childhood, adolescence, and family

Supporting families experiencing personal, family, or social crises that may affect their children. Through a multidisciplinary team of social workers, educators, and psychologists, the program focuses on empowering families, preventing risk factors, and ensuring a safe environment.

How to request help?

Submit your application in 4
simple steps

Submit your application in 4 easy steps

01.
Initial contact

Schedule an appointment or visit us so we can assist you. We will assign you a social worker who will guide you through the process.

02.
Submit the application

Gather the documents your employer requests. Remember that you can consult our Information Guide for any questions or requirements.

03.
Wait for the evaluation

Submit your application and we will review it carefully. The technical team will assess your individual case to confirm your eligibility for assistance.

04.
Receive support

Once approved, we'll contact you right away. That's when you'll start receiving the help or service you need.

Documentation Center

Current forms and regulations. Download the document you need, fill it out, and submit it at our registry or electronic office.

Other programs that might interest you

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Direct socio-educational intervention in public spaces. Our educators work on the ground to prevent risky behaviors, mediate conflicts, and offer healthy leisure alternatives to young people.

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Commission for Children and Adolescents' Participation

A genuine space for listening where children and adolescents exercise their right to citizenship. Here they debate, propose, and collaborate with the administration to improve their environment.

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Solve all
your doubts

Do you still have doubts?

We know that every situation is unique. If you need personalized guidance regarding your case or available resources, our team is here to listen and guide you.

I'm having problems getting along with my teenage son/daughter, can you help me?

Yes. We know that adolescence is a stage of complex changes. We have a Family Intervention Program Specializing in guidance and psychosocial support, we work with families to improve communication, establish household rules, and resolve conflicts. We don't judge your parenting skills; we give you tools to manage the situation and improve the family atmosphere.

How do you deal with cases of school absenteeism?

Education is a fundamental right of children. The Commonwealth works in direct coordination with the educational centers and the Local Police through the Absenteeism Commission. Our goal is not to punish, but to detect because The child is not attending class (family problems, bullying, lack of motivation) and we work with the family to ensure their return to the classroom. If you notice that your child is missing class, contact us before the problem worsens.

I believe a child I know may be suffering from neglect or abuse. What should I do?

Protecting children is everyone's responsibility. If you suspect that a child is at risk, abandoned, or abused, You have a duty to report itYou can contact our Social Services in confidentialOur professionals will assess the situation and initiate the necessary protection protocols. In cases of serious emergency or after-hours situations, always call [phone number]. 112 or the Security Forces.

Do you have support programs or schools for parents?

Yes, we organize them regularly. Family Schools and group workshops. These are spaces where parents can meet, share experiences, and learn strategies from experts on positive parenting, screen and social media use, addiction prevention, and children's emotional management. Check our activity calendar for upcoming dates in your municipality.

Questions and Suggestions Portal

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